Make room for
a little wonder.

Opening times

All times are local to San Jose.

September to April

10:00–16:00 · Monday to FridaySaturday and Sunday: 10:00–17:00

May to August

10:00–17:00 · Monday to FridaySaturday and Sunday: 10:00–19:00

Closures

Thanksgiving and Christmas DayTours leave about every 10 minutes

Allow time to explore before closing. Your ticket shows your date and entry time.

Finding the house

The Winchester Mystery House is on South Winchester Boulevard in San Jose, close to Santana Row and the I-280.

• By car: take the Winchester Boulevard exit from the I-280; parking is free.
• By public transport: take Caltrain to Santa Clara station, then VTA bus 60 southbound.
• Before arrival: leave time for the journey and entry checks so you are ready for your booked slot.

Useful stops along the way

Facilities can change through the year. Visitors can usually expect:

• Café 13 in the gift shop, open daily 10:00–15:00.
• Lockers for larger bags.
• Free parking, with overflow parking at Santana Row on busy days.
• Gardens to explore after your tour, with a self-guided garden trail.

Travel light: large bags and backpacks may not be allowed on the tour, but lockers are available. Ask staff about current arrangements when you arrive.

A visit that works for you

The house interior is not wheelchair accessible, and the tour involves stairs and a lot of walking. The grounds and gift shop are accessible, and an ADA video tour is offered for visitors who cannot manage the stairs.

• Check arrangements for your particular mobility or access needs before travelling.
• Strollers cannot be taken into the house; service dogs are welcome.
• Ask house staff for assistance or directions during your visit.

Enjoy the house thoughtfully

• Stay with your guide, take care on the stairs and supervise children.
• Leave furniture, walls and windows untouched; food is not allowed on the tour, but sealed bottled drinks are.
• Non-flash photos are welcome on daytime tours; video recording and tripods are not allowed in the house.
• Commercial photography and filming, including product promotion, need permission.
• Follow the signs and staff guidance, including any restrictions in the exhibition spaces.

A little care helps protect the house and its atmosphere for everyone.

Make time for a pause

Café 13, inside the gift shop, is open daily from 10:00 to 15:00, and Santana Row nearby has more cafés and restaurants.

• Stop for breakfast, lunch, a hot drink or refreshments nearby.
• Leave room in your plans to sit down and enjoy the setting.
• Check opening hours and menus on the day; food and drinks are purchased separately.

Bring water with you, especially on warm days.

A few details worth planning

• Book ahead: choose the date, time and places you want to visit before making other plans.
• Keep your QR ticket ready: save it on your phone or bring a printed copy, with any proof needed for reduced admission.
• Start in the right place: arrive at least 15 minutes before your tour time and follow your ticket’s instructions.
• Dress for exploring: comfortable shoes for the stairs and a charged phone make the day easier.
• Leave space to linger: allow about an hour for the tour, and extra time for the gardens.