Make room for
a little wonder.

Opening times

All times are local to San Francisco.

The Walt Disney Family Museum

10:00–17:30 · Thursday to SundayClosed Monday to Wednesday. Last entry 16:30

Closures

Thanksgiving Day, 25 December, 1 January24 and 31 December: closes 16:00, last entry 15:00

Allow time to explore before closing. Your ticket shows your date and entry time.

Finding the museum

The museum is on the Main Post of the Presidio, facing the Parade Ground. It is not on the Montgomery Street in the Financial District: use the zip code 94129.

• By shuttle: the free Presidio Go Shuttle runs between the Main Post and downtown San Francisco; on weekdays, visitors need a pass between 7:30 and 9:00 and between 16:30 and 18:00.
• By car: most parking in the Presidio is paid; the Main Post lot, Montgomery Street and the Taylor Road lot are closest to the museum.
• Before arrival: leave time for the journey and entry checks so you are ready for your booked slot.

Useful stops along the way

Facilities can change through the year. Visitors can usually expect:

• A museum cafe with grab-and-go snacks and drinks, 11:00–15:00.
• Free noise-cancelling headphones for visitors who need them.
• The WDFM app, with gallery tours in 12 languages and an audio-described tour.
• Free wheelchairs and compact strollers at the Ticket Desk.

Outside food is not allowed in the galleries but can be eaten on the porch, and oversized strollers and luggage cannot go into the galleries. Ask staff about current arrangements when you arrive.

A visit that works for you

Wheelchairs, walkers, scooters and compact strollers are welcome, and manual wheelchairs and compact strollers can be borrowed free of charge at the Ticket Desk. Larger strollers are best left in the car.

• Check arrangements for your particular mobility or access needs before travelling.
• Larger mobility strollers and wheelchairs are welcome; other oversized strollers are not allowed in the galleries.
• Service animals are welcome. Ask museum staff for assistance during your visit.

Enjoy the museum thoughtfully

• Children under 12 must stay with an adult who is responsible for them at all times.
• Food and drink are allowed only in the cafe area.
• Oversized luggage cannot be taken into the galleries.
• Commercial photography and filming, including product promotion, need permission.
• Follow the signs and staff guidance, including any restrictions in the exhibition spaces.

A little care helps protect the collection and the galleries for everyone.

Make time for a pause

The museum cafe serves grab-and-go snacks and drinks from 11:00 to 15:00 on museum days.

• Stop for breakfast, lunch, a hot drink or refreshments nearby.
• Leave room in your plans to sit down and enjoy the setting.
• Check opening hours and menus on the day; food and drinks are purchased separately.

Outside food can be eaten on the porch, and outside drinks in the cafe area.

A few details worth planning

• Book ahead: choose the date, time and places you want to visit before making other plans.
• Keep your QR ticket ready: save it on your phone or bring a printed copy, with any proof needed for reduced admission.
• Start in the right place: arrive in time for the entry time on your ticket.
• Download the app: the free WDFM app has gallery tours in 12 languages.
• Leave space to linger: allow time for all ten galleries before the museum closes at 17:30.