Make room for
a little wonder.

Opening times

All times are local to New York.

Madame Tussauds New York

10:00–19:00 · Every dayHours can vary by date; your ticket shows your entry time

Allow time to explore before closing. Your ticket shows your date and entry time.

Finding the museum

Madame Tussauds New York is on West 42nd Street between Seventh and Eighth Avenues, a short walk west of Times Square.

• By subway: 42nd Street–Times Square (1, 2, 3, 7, N, Q, R, S), 42nd Street–Port Authority (A, C, E) and 42nd Street–Bryant Park (B, D, F, M) are all within a short walk.
• By bus: the M6, M7, M10, M16, M20, M27 and M104 run to Times Square.
• Before arrival: leave time for the journey and entry checks so you are ready for your booked slot.

Useful stops along the way

Facilities can change through the year. Visitors can usually expect:

• Elevators on every floor, with staff on hand.
• Accessible restroom stalls and gender-neutral restrooms.
• A café inside the museum.
• A 4D cinema, included with general admission.

Travel light: large bags and luggage cannot be stored, so make your own arrangements before you arrive. Ask staff about current arrangements when you arrive.

A visit that works for you

The café, show venues and most experiences are fully accessible to wheelchair users, and queues are accessible so that groups can wait together. Elevators with staff run to every floor, and every restroom has accessible stalls. Wheelchairs are not provided, so bring your own.

• Check arrangements for your particular mobility or access needs before travelling.
• Strollers are allowed if they are under 36 inches wide.
• Service animals are welcome in most areas, but not on the 7D ride; some rooms use strobes and loud sounds. Ask museum staff for assistance during your visit.

Enjoy the museum thoughtfully

• Children under 13 must be accompanied by an adult aged 18 or over.
• Finish any food and drinks before you go in.
• Photographs are welcome in all public areas.
• Large bags and luggage cannot be stored.
• Follow the signs and staff guidance, including any restrictions on the rides and in the cinema.

A little care keeps the museum enjoyable for everyone.

Make time for a pause

The streets around Times Square have cafés and restaurants for a meal before or after your visit.

• Stop for breakfast, lunch, a hot drink or refreshments nearby.
• Leave room in your plans to sit down and enjoy the setting.
• Check opening hours and menus on the day; food and drinks are purchased separately.

Food and drinks must be finished before you go in.

A few details worth planning

• Book ahead: choose the date, time and places you want to visit before making other plans.
• Keep your QR ticket ready: save it on your phone or bring a printed copy, with any proof needed for reduced admission.
• Start in the right place: use the museum entrance at 234 West 42nd Street and follow your ticket’s instructions.
• Come ready for photographs: a charged phone and light luggage make the visit easier.
• Leave space to linger: most visits take about 60 to 90 minutes.