Make room for
a little wonder.

Opening times

All times are local to London.

Madame Tussauds London

10:00–18:00 · Every dayLast entry 16:00; hours can vary by day. Closed Christmas Day

Allow time to explore before closing. Your ticket shows your date and entry time.

Finding the museum

Madame Tussauds London is on Marylebone Road, close to its junction with Baker Street, beside the green dome of the former London Planetarium.

• By Underground: Baker Street station (Bakerloo, Circle, Hammersmith & City, Jubilee and Metropolitan lines) is about 200 metres away.
• By train: Marylebone station is less than half a mile away and has step-free access from the street to its platforms.
• Before arrival: leave time for the journey and entry checks so you are ready for your booked slot.

Useful stops along the way

Facilities can change through the year. Visitors can usually expect:

• Accessible toilets and baby-changing facilities.
• A cloakroom for bags; a charge applies, and buggies are stored free.
• An accessibility lift, with a team member to guide you between floors.
• Card payments only: the museum is cashless.

Travel light: suitcases and large bags cannot be taken in, and the cloakroom charges for them. Ask staff about current arrangements when you arrive.

A visit that works for you

Madame Tussauds London is in a heritage building on six floors, with 324 steps in all. An accessibility lift, operated by a trained team member, links the floors, and three wheelchairs can be borrowed on the day, subject to availability. Wheelchair users need to give the museum at least 24 hours’ notice, as up to three can be in the building at once, so tell us when you book. Assistance dogs are welcome, though not on the Spirit of London ride.

• Check arrangements for your particular mobility or access needs before travelling.
• Buggies cannot be taken in, but can be left in the cloakroom free of charge, and baby carriers are available.
• Ask museum staff for assistance or directions during your visit.

Enjoy the museum thoughtfully

• Keep to the visitor paths, walk rather than run, and supervise children.
• Children aged 15 and under must be accompanied by an adult aged 18 or over; the Chamber of Horrors is recommended for visitors aged 16 and over.
• Assistance dogs are welcome, but cannot go on the Spirit of London ride.
• Commercial photography and filming, including product promotion, need permission.
• Follow the signs and staff guidance, including any restrictions in the exhibition spaces.

A little care keeps the museum enjoyable for everyone.

Make time for a pause

Marylebone and the streets around Baker Street have cafés and restaurants for a meal before or after your visit.

• Stop for breakfast, lunch, a hot drink or refreshments nearby.
• Leave room in your plans to sit down and enjoy the setting.
• Check opening hours and menus on the day; food and drinks are purchased separately.

Allow about two hours to see every area.

A few details worth planning

• Book ahead: choose the date, time and places you want to visit before making other plans.
• Keep your QR ticket ready: save it on your phone or bring a printed copy, with any proof needed for reduced admission.
• Start in the right place: arrive at the time on your ticket and follow the signs to the entrance on Marylebone Road.
• Dress for exploring: comfortable shoes for six floors and a charged phone for photographs make the visit easier.
• Leave space to linger: allow about two hours for the zones, the ride and the 4D film.