Bookable
Your visit, considered
Make room for
a little wonder.
A practical guide to the London Eye,
from planning your ticket to finding your way.

Before you go
The details for a good day
Plan your visit to the London Eye
Opening times, useful amenities and a few things to know before you arrive.
Opening times
All times are local to London.
- Every day
- 11:00–18:00Hours vary through the year; entry usually stops 30–45 minutes before closing
- Closed
- 25 December · 11–24 January 2027Annual maintenance in January; dates can change
Allow time to explore before closing. Your ticket shows your date and entry time.
Finding the wheel
The London Eye stands on the South Bank of the Thames, beside County Hall and Jubilee Gardens, between Westminster Bridge and Hungerford Bridge. The ticket office is inside County Hall.
Riverside Building, County Hall, Westminster Bridge RoadLondon SE1 7PB, United Kingdom
- By train or Underground: Waterloo station is about five minutes’ walk away; Embankment and Charing Cross are 10 to 15 minutes across Hungerford Bridge.
- By river: boats stop at the London Eye Pier, next to the wheel.
- Before arrival: leave time for the journey and entry checks so you are ready for your booked slot.
Useful stops along the way
Facilities can change through the year. Visitors can usually expect:
- Sealed, air-conditioned capsules for up to 25 people.
- The ticket office in County Hall, beside the wheel.
- Left luggage for a fee, to be collected by 19:00 the same day.
- Jubilee Gardens and the riverside walk around the wheel.
Large bags and suitcases are not allowed on the wheel. Ask staff about current arrangements when you arrive.
A visit that works for you
The London Eye is fully accessible. Each capsule can take up to two wheelchair users, with up to eight on the wheel at a time, so wheelchair time slots should be booked in advance: contact us before booking. Assistance dogs that are clearly working dogs are welcome.
- Check arrangements for your particular mobility or access needs before travelling.
- If you are bringing a stroller, confirm the current arrangements before arrival.
- Ask London Eye staff for assistance or directions during your visit.
Enjoy the ride thoughtfully
- Join the queue at your ticket time; there is a 15-minute grace period if you are late.
- Children aged 15 or under must be with an adult aged 18 or over.
- Large bags and suitcases are not allowed on the wheel.
- Follow the team’s guidance when boarding, and share the windows with others in your capsule.
- Have your ticket ready on your phone or printed before you join the queue.
A little care keeps the ride comfortable for everyone.
Make time for a pause
The South Bank around the wheel has cafés and restaurants for a meal before or after your ride.
- Stop for breakfast, lunch, a hot drink or refreshments nearby.
- Leave room in your plans to sit down and enjoy the setting.
- Check opening hours and menus on the day; food and drinks are purchased separately.
At busy times the queue can take an hour or more; on quiet days it is usually 20 to 30 minutes.
A few details worth planning
- Book ahead: choose the date, time and places you want to visit before making other plans.
- Keep your QR ticket ready: save it on your phone or bring a printed copy, with any proof needed for reduced admission.
- Start in the right place: go to the London Eye beside County Hall and join the queue at your ticket time.
- Come ready for photos: a charged phone, a light bag and a layer for the weather make the ride easier.
- Leave space to linger: allow time for a walk along the South Bank before or after your ride.
Visitor information checked 10 November 2026. Opening times and facilities can change; follow the date, time and instructions on your issued ticket.
Find your way
Riverside Building, County Hall, Westminster Bridge Road, London SE1 7PB, United Kingdom
Open directions
Bring the essentials
Check the current visitor guidance before you travel.
- Comfortable shoes
- Charged phone
- A layer for the weather
- Your booking details