Bookable
Your visit, considered
Make room for
a little wonder.
A practical guide to Lone Pine Koala Sanctuary,
from planning your ticket to finding your way.

Before you go
The details for a good day
Plan your visit to Lone Pine
Opening times, useful amenities and a few things to know before you arrive.
Opening times
All times are local to Brisbane.
- Lone Pine Koala Sanctuary
- 09:00–17:00 · Every dayLast entry 16:00
- ANZAC Day (25 April)
- 13:30–17:00
- Christmas Day
- 09:00–15:00
Allow time to explore before closing. Your ticket shows your date and entry time.
Finding the sanctuary
Lone Pine is in the suburb of Fig Tree Pocket, about 12 km from the centre of Brisbane.
708 Jesmond RoadFig Tree Pocket QLD 4069, Australia
- By bus: Brisbane City Council routes 430, from Ann Street, and 445, from Wickham Terrace, serve the sanctuary; parking on site is free.
- By river: a 75-minute cruise leaves the Cultural Centre Pontoon at 09:00 and returns from Lone Pine at 13:30. CityCat ferries do not go to Lone Pine.
- Before arrival: leave time for the journey and entry checks so you are ready for your booked slot.
Useful stops along the way
Facilities can change through the year. Visitors can usually expect:
- Accessible toilets throughout the sanctuary.
- A sensory garden beside the lorikeet feeding area, for a quiet break.
- Cafés, including the Riverside Café, and a gift shop.
- Free parking, with accessible spaces near the entrance.
Bring water, a hat and sun protection: most of the visit is outdoors. Ask staff about current arrangements when you arrive.
A visit that works for you
Lone Pine is on naturally hilly ground, so not every slope is easy in an unassisted wheelchair; alternate routes are marked on the visitor map. A small number of manual wheelchairs can be hired at the Ticket Entrance.
- Check arrangements for your particular mobility or access needs before travelling.
- If you are bringing a stroller, confirm the current arrangements before arrival.
- Ask sanctuary staff for assistance or directions during your visit.
Enjoy the sanctuary thoughtfully
- Keep to the visitor paths, walk rather than run, and supervise children.
- Walk calmly in the free-range areas, and never hold, restrain or chase the animals; keep hands, sticks and selfie sticks out of the enclosures.
- Lone Pine is smoke-free apart from designated areas. Pets are not allowed; assistance animals need prior approval.
- Commercial photography and filming, including product promotion, need permission.
- Follow the signs and staff guidance, including any restrictions in the exhibition spaces.
A little care helps keep the animals calm and every visitor safe.
Make time for a pause
Lone Pine has cafés, including the Riverside Café, for a meal or a break during your visit.
- Stop for breakfast, lunch, a hot drink or refreshments nearby.
- Leave room in your plans to sit down and enjoy the setting.
- Check opening hours and menus on the day; food and drinks are purchased separately.
Bring water with you on warm days. Glass and alcohol may not be brought into the sanctuary.
A few details worth planning
- Book ahead: choose the date, time and places you want to visit before making other plans.
- Keep your QR ticket ready: save it on your phone or bring a printed copy, with any proof needed for reduced admission.
- Start in the right place: follow your ticket’s instructions for where to enter the sanctuary.
- Dress for exploring: comfortable shoes, sun protection and a charged phone make the day easier.
- Leave space to linger: allow three to four hours, and check the day’s show and talk times when you arrive.
Visitor information checked 9 November 2026. Opening times and facilities can change; follow the date, time and instructions on your issued ticket.

Bring the essentials
Check the current visitor guidance before you travel.
- Comfortable shoes
- Charged phone
- Sun protection
- Your booking details