Plan around your arrival time
Your ticket gives an arrival time; enter within an hour of it, and stay as long as you like until closing. Most visitors spend three to four hours.
Bring the essentials
Outside food and drink are not allowed, apart from small snacks for children or for visitors with food allergies, but there are water refill stations. If you need to step out, ask Guest Relations for a hand stamp to come back in.
A quieter way to look
Reserve your presentation seats early in the day, then let the rest of the visit unfold slowly. Flash is not allowed near some animals, and photos are not permitted during the presentations.


