Cookie preferences

Essential cookies are always on. They support security, bookings and payments, and remember your choice.

You can change your choices at any time in the footer.
apollonaut. Built by People Who've Been

Help & answers

A little clarity,
before you go.

Find answers about your booking,
tickets and visit.

Blenheim Palace across the lake, its towers above green parkland, with a cedar tree in the foreground
What does the service fee cover?
The price you see includes admission and our service fee. The fee pays for our team to arrange your admission, email your tickets and help with your booking. You can see the total before you pay.
When and how will I receive my tickets?
We email your tickets as soon as they’re issued. If they haven’t arrived within 15 minutes of payment, check spam or junk, then email booking@apollonaut.com with your booking reference.
Can I change my date or time?
After processing and ticket allocation, customer-requested changes are unavailable. See the Refund policy for exceptions and statutory rights.
What is included in my ticket?
Palace, park and gardens admission covers the State Rooms of Blenheim Palace, the formal gardens and more than 2,000 acres of parkland, with free parking. Prices are £88 for an adult and £54 for children aged 3–16; children under 3 go free. Christmas at Blenheim Palace, from 13 November 2026 to 3 January 2027, is a separate event and not included.
What if I arrive late?
Follow the date, time and entry instructions on your admission ticket. Contact booking@apollonaut.com if you need help with your booking.
Where can I find the refund policy?
The footer links to our Refund policy and Payment policy, including refund exceptions and processing times.