I want to book an experience
Open the experience on Apollonaut and follow its booking link where one is available. Bookings are completed on the linked website. Check the visit date, entry arrangements, inclusions, total price and cancellation terms there before paying.
Some places in our collection are presented for inspiration. You can save these alongside other favourites as you explore ideas for your trip.
I have paid and need my tickets
Use the seller name and contact details in your booking confirmation or payment receipt. Check the confirmation for ticket delivery instructions and look in your email’s spam or junk folder if a message seems to be missing. If you still need assistance, contact that seller with your booking reference.
Tickets are issued and resent by the seller, rather than Apollonaut. Keeping your confirmation handy will help its customer service team locate your purchase.
I need to change or cancel a booking
Contact the seller named on your confirmation. Changes, cancellations and refund requests are handled under that seller’s terms for your ticket; Apollonaut does not process them. Include your booking reference and explain the change you are requesting. For a visit approaching soon, use the assistance channel supplied in your confirmation.
My saved places or language choice have changed
Favourites are stored in the browser you used, when local storage is available. Return in the same browser to see your list; clearing its storage will remove saved places. The language selector translates public text through GTranslate and Google and remembers your choice using cookies.
I found a website problem
Email info@apollonaut.com with the page link, what happened and your browser or device type. Please leave out payment card details, passwords and identity documents.
